This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make an inquiry through elistagoldanddiamonds.com (the “Site”).
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Additionally, when you contact us through the Site (e.g., via the contact form) or by email, we collect certain information from you, including your name, email address, and phone number, and any other information you choose to provide. We refer to this information as “Inquiry Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Inquiry Information.
We use the Inquiry Information that we collect generally to communicate with you and respond to your requests or questions.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you are a resident of India, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
When you provide Inquiry Information through the Site, we will maintain your Information for our records unless and until you ask us to delete this information.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@elistagoldanddiamonds.com or by mail using the details provided below:
Elista Gold & Diamonds
Near Chaldean Centre,
Pallikkulam Road,
Thrissur-680001, Kerala, India